# Help and support

- [Frequently asked Questions](/ams/2.0/help-and-support/frequently-asked-questions.md)
- [Troubleshooting](/ams/2.0/help-and-support/troubleshooting.md)
- [Quick start guides](/ams/2.0/help-and-support/quick-start.md)
- [Getting started with Windows LAPS and Lithnet Access Manager](/ams/2.0/help-and-support/quick-start/getting-started-with-windows-laps.md)
- [Getting started with Windows LAPS for Active Directory](/ams/2.0/help-and-support/quick-start/getting-started-with-windows-laps-for-ad.md)
- [Getting started with Windows LAPS for Azure Active Directory](/ams/2.0/help-and-support/quick-start/getting-started-with-windows-laps-for-azuread.md)
- [Support Articles](/ams/2.0/help-and-support/support-articles.md)
- [KB000001: The Access Manager Agent cannot connect and logs a token-validation-failed error](/ams/2.0/help-and-support/support-articles/kb000001.md)
- [KB000002: Users retain their admin rights after their JIT period expires](/ams/2.0/help-and-support/support-articles/kb000002.md)
- [KB000003: Configuring the Access Manager Agent to manage an account other than 'root' on Linux](/ams/2.0/help-and-support/support-articles/kb000003.md)
- [KB000004: Creating a log file to troubleshoot installation issues with the Access Manager Service](/ams/2.0/help-and-support/support-articles/kb000004.md)
- [KB000005: Access Manager stops working after applying the November 2022 Windows update](/ams/2.0/help-and-support/support-articles/kb000005.md)
- [KB000006: Migrating the Access Manager Database](/ams/2.0/help-and-support/support-articles/kb000006.md)
- [KB000007: Adding JIT groups via Group Policy doesn't work with NTLM Disabled](/ams/2.0/help-and-support/support-articles/kb000007.md)
- [KB000008: AMS is unable to JIT into privileged groups such as Domain Admins](/ams/2.0/help-and-support/support-articles/kb000008.md)
- [Advanced help topics](/ams/2.0/help-and-support/advanced-help-topics.md)
- [Ports and traffic flows](/ams/2.0/help-and-support/advanced-help-topics/ports-and-traffic-flows.md)
- [Internet access requirements](/ams/2.0/help-and-support/advanced-help-topics/internet-access-requirements.md)
- [Access evaluation in Access Manager Service (AMS)](/ams/2.0/help-and-support/advanced-help-topics/access-evaluation.md)
- [Recovering from a lost encryption certificate](/ams/2.0/help-and-support/advanced-help-topics/recovering-from-a-lost-encryption-certificate.md)
- [Script-based authorization](/ams/2.0/help-and-support/advanced-help-topics/authorization-scripts.md)
- [Customized auditing with PowerShell notification channels](/ams/2.0/help-and-support/advanced-help-topics/audit-scripts.md)
- [Variables available in audit notification channels](/ams/2.0/help-and-support/advanced-help-topics/audit-variables.md)
- [Setting up audit templates](/ams/2.0/help-and-support/advanced-help-topics/audit-templates.md)
- [Backup and Restore](/ams/2.0/help-and-support/advanced-help-topics/backup-and-restore.md)
- [Event ID reference](/ams/2.0/help-and-support/advanced-help-topics/event-ids.md)
- [PowerShell reference](/ams/2.0/help-and-support/powershellmodule.md)
- [Add-AmsDeviceRegistrationKeyGroup](/ams/2.0/help-and-support/powershellmodule/add-amsdeviceregistrationkeygroup.md)
- [Add-AmsGroupMember](/ams/2.0/help-and-support/powershellmodule/add-amsgroupmember.md)
- [Export-AmsServerDiagnostics](/ams/2.0/help-and-support/powershellmodule/export-amsserverdiagnostics.md)
- [Get-AmsActiveDirectoryJitOptions](/ams/2.0/help-and-support/powershellmodule/get-amsactivedirectoryjitoptions.md)
- [Get-AmsComputerAuthorizationRule](/ams/2.0/help-and-support/powershellmodule/get-amscomputerauthorizationrule.md)
- [Get-AmsDevice](/ams/2.0/help-and-support/powershellmodule/get-amsdevice.md)
- [Get-AmsDeviceRegistrationKey](/ams/2.0/help-and-support/powershellmodule/get-amsdeviceregistrationkey.md)
- [Get-AmsGroup](/ams/2.0/help-and-support/powershellmodule/get-amsgroup.md)
- [Get-AmsGroupMembers](/ams/2.0/help-and-support/powershellmodule/get-amsgroupmembers.md)
- [Get-AmsHostConfig](/ams/2.0/help-and-support/powershellmodule/get-amshostconfig.md)
- [Get-AmsJitSchedulerJob](/ams/2.0/help-and-support/powershellmodule/get-amsjitschedulerjob.md)
- [Get-AmsLocalAdminPassword](/ams/2.0/help-and-support/powershellmodule/get-amslocaladminpassword.md)
- [Get-AmsLocalAdminPasswordHistory](/ams/2.0/help-and-support/powershellmodule/get-amslocaladminpasswordhistory.md)
- [Get-AmsRoleAuthorizationRule](/ams/2.0/help-and-support/powershellmodule/get-amsroleauthorizationrule.md)
- [New-AmsComputerAuthorizationRule](/ams/2.0/help-and-support/powershellmodule/new-amscomputerauthorizationrule.md)
- [New-AmsDeviceRegistrationKey](/ams/2.0/help-and-support/powershellmodule/new-amsdeviceregistrationkey.md)
- [New-AmsGroup](/ams/2.0/help-and-support/powershellmodule/new-amsgroup.md)
- [New-AmsRoleAuthorizationRule](/ams/2.0/help-and-support/powershellmodule/new-amsroleauthorizationrule.md)
- [Remove-AmsComputerAuthorizationRule](/ams/2.0/help-and-support/powershellmodule/remove-amscomputerauthorizationrule.md)
- [Remove-AmsDevice](/ams/2.0/help-and-support/powershellmodule/remove-amsdevice.md)
- [Remove-AmsDeviceRegistrationKey](/ams/2.0/help-and-support/powershellmodule/remove-amsdeviceregistrationkey.md)
- [Remove-AmsDeviceRegistrationKeyGroup](/ams/2.0/help-and-support/powershellmodule/remove-amsdeviceregistrationkeygroup.md)
- [Remove-AmsGroup](/ams/2.0/help-and-support/powershellmodule/remove-amsgroup.md)
- [Remove-AmsGroupMember](/ams/2.0/help-and-support/powershellmodule/remove-amsgroupmember.md)
- [Remove-AmsJitSchedulerJob](/ams/2.0/help-and-support/powershellmodule/remove-amsjitschedulerjob.md)
- [Remove-AmsRoleAuthorizationRule](/ams/2.0/help-and-support/powershellmodule/remove-amsroleauthorizationrule.md)
- [Set-AmsActiveDirectoryJitOptions](/ams/2.0/help-and-support/powershellmodule/set-amsactivedirectoryjitoptions.md)
- [Set-AmsComputerAuthorizationRule](/ams/2.0/help-and-support/powershellmodule/set-amscomputerauthorizationrule.md)
- [Set-AmsDevice](/ams/2.0/help-and-support/powershellmodule/set-amsdevice.md)
- [Set-AmsDeviceRegistrationKey](/ams/2.0/help-and-support/powershellmodule/set-amsdeviceregistrationkey.md)
- [Set-AmsGroup](/ams/2.0/help-and-support/powershellmodule/set-amsgroup.md)
- [Set-AmsHostConfig](/ams/2.0/help-and-support/powershellmodule/set-amshostconfig.md)
- [Set-AmsRoleAuthorizationRule](/ams/2.0/help-and-support/powershellmodule/set-amsroleauthorizationrule.md)
- [Application help pages](/ams/2.0/help-and-support/app-pages.md)
- [Access Manager Directory configuration page](/ams/2.0/help-and-support/app-pages/access-manager-directory.md)
- [Access Manager Directory Devices page](/ams/2.0/help-and-support/app-pages/access-manager-directory-devices-page.md)
- [Access Manager Directory Groups page](/ams/2.0/help-and-support/app-pages/access-manager-directory-groups-page.md)
- [Lithnet LAPS configuration page (Access Manager Directory)](/ams/2.0/help-and-support/app-pages/access-manager-directory-lithnet-laps.md)
- [Access Manager Directory Registration Keys page](/ams/2.0/help-and-support/app-pages/access-manager-directory-registrationkeys-page.md)
- [Lithnet LAPS configuration page (Active Directory)](/ams/2.0/help-and-support/app-pages/active-directory-lithnet-laps.md)
- [Microsoft LAPS configuration page](/ams/2.0/help-and-support/app-pages/active-directory-microsoft-laps.md)
- [Active Directory configuration page](/ams/2.0/help-and-support/app-pages/active-directory-page.md)
- [Auditing page](/ams/2.0/help-and-support/app-pages/auditing-page.md)
- [Authentication configuration page](/ams/2.0/help-and-support/app-pages/authentication-page.md)
- [Computer authorization rules page](/ams/2.0/help-and-support/app-pages/computer-authorization-rules-page.md)
- [Role authorization rules page](/ams/2.0/help-and-support/app-pages/role-authorization-rules-page.md)
- [Azure Active Directory configuration page](/ams/2.0/help-and-support/app-pages/azure-active-directory-page.md)
- [BitLocker configuration page](/ams/2.0/help-and-support/app-pages/bitlocker-page.md)
- [Database configuration page](/ams/2.0/help-and-support/app-pages/database-page.md)
- [Effective access page](/ams/2.0/help-and-support/app-pages/effective-access-page.md)
- [Email configuration page](/ams/2.0/help-and-support/app-pages/email-page.md)
- [IP Address detection configuration page](/ams/2.0/help-and-support/app-pages/ip-address-detection-page.md)
- [Just-in-time access configuration page](/ams/2.0/help-and-support/app-pages/jit-access-page.md)
- [Licensing configuration page](/ams/2.0/help-and-support/app-pages/licensing-page.md)
- [Rate limit configuration page](/ams/2.0/help-and-support/app-pages/rate-limits-page.md)
- [Host configuration page](/ams/2.0/help-and-support/app-pages/host-configuration-page.md)
- [User interface configuration page](/ams/2.0/help-and-support/app-pages/user-interface-page.md)
- [Security page](/ams/2.0/help-and-support/app-pages/security-page.md)
- [Getting Support](/ams/2.0/help-and-support/getting-support.md)
