> For the complete documentation index, see [llms.txt](https://docs.lithnet.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.lithnet.io/ams/v2.1/help-and-support/support-articles.md).

# Support Articles

- [KB000001: The Access Manager Agent cannot connect and logs a token-validation-failed error](https://docs.lithnet.io/ams/v2.1/help-and-support/support-articles/kb000001.md)
- [KB000002: Users retain their admin rights after their JIT period expires](https://docs.lithnet.io/ams/v2.1/help-and-support/support-articles/kb000002.md)
- [KB000003: Configuring the Access Manager Agent to manage an account other than 'root' on Linux](https://docs.lithnet.io/ams/v2.1/help-and-support/support-articles/kb000003.md)
- [KB000004: Creating a log file to troubleshoot installation issues with the Access Manager Service](https://docs.lithnet.io/ams/v2.1/help-and-support/support-articles/kb000004.md)
- [KB000005: Access Manager stops working after applying the November 2022 Windows update](https://docs.lithnet.io/ams/v2.1/help-and-support/support-articles/kb000005.md)
- [KB000006: Migrating the Access Manager Database](https://docs.lithnet.io/ams/v2.1/help-and-support/support-articles/kb000006.md)
- [KB000007: Adding JIT groups via Group Policy doesn't work with NTLM Disabled](https://docs.lithnet.io/ams/v2.1/help-and-support/support-articles/kb000007.md)
- [KB000008: AMS is unable to JIT into privileged groups such as Domain Admins](https://docs.lithnet.io/ams/v2.1/help-and-support/support-articles/kb000008.md)


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