> For the complete documentation index, see [llms.txt](https://docs.lithnet.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.lithnet.io/ams/v3.0/help-and-support.md).

# Help and support

- [Frequently asked Questions](https://docs.lithnet.io/ams/v3.0/help-and-support/frequently-asked-questions.md)
- [Troubleshooting](https://docs.lithnet.io/ams/v3.0/help-and-support/troubleshooting.md)
- [Quick start guides](https://docs.lithnet.io/ams/v3.0/help-and-support/quick-start.md)
- [Getting started with Windows LAPS and Lithnet Access Manager](https://docs.lithnet.io/ams/v3.0/help-and-support/quick-start/getting-started-with-windows-laps.md)
- [Getting started with Windows LAPS for Active Directory](https://docs.lithnet.io/ams/v3.0/help-and-support/quick-start/getting-started-with-windows-laps-for-ad.md)
- [Getting started with Windows LAPS for Microsoft Entra](https://docs.lithnet.io/ams/v3.0/help-and-support/quick-start/getting-started-with-windows-laps-for-azuread.md)
- [Getting started with RapidLAPS](https://docs.lithnet.io/ams/v3.0/help-and-support/quick-start/getting-started-with-rapidlaps.md)
- [Product lifecycle](https://docs.lithnet.io/ams/v3.0/help-and-support/lifecycle.md)
- [Choosing between the Lithnet and Microsoft agent for LAPS](https://docs.lithnet.io/ams/v3.0/help-and-support/choosing-between-the-microsoft-and-lithnet-laps-agents.md)
- [Support Articles](https://docs.lithnet.io/ams/v3.0/help-and-support/support-articles.md)
- [KB000001: The Access Manager Agent cannot connect and logs a token-validation-failed error](https://docs.lithnet.io/ams/v3.0/help-and-support/support-articles/kb000001.md)
- [KB000002: Users retain their admin rights after their JIT period expires](https://docs.lithnet.io/ams/v3.0/help-and-support/support-articles/kb000002.md)
- [KB000003: Configuring the Access Manager Agent to manage an account other than 'root' on Linux](https://docs.lithnet.io/ams/v3.0/help-and-support/support-articles/kb000003.md)
- [KB000004: Creating a log file to troubleshoot installation issues with the Access Manager Service](https://docs.lithnet.io/ams/v3.0/help-and-support/support-articles/kb000004.md)
- [KB000005: Access Manager stops working after applying the November 2022 Windows update](https://docs.lithnet.io/ams/v3.0/help-and-support/support-articles/kb000005.md)
- [KB000006: Migrating the Access Manager Database](https://docs.lithnet.io/ams/v3.0/help-and-support/support-articles/kb000006.md)
- [KB000007: Adding JIT groups via Group Policy doesn't work with NTLM Disabled](https://docs.lithnet.io/ams/v3.0/help-and-support/support-articles/kb000007.md)
- [KB000008: AMS is unable to JIT into privileged groups such as Domain Admins](https://docs.lithnet.io/ams/v3.0/help-and-support/support-articles/kb000008.md)
- [KB000009: Access Manager may return an out-of-date LAPS password, or no password at all](https://docs.lithnet.io/ams/v3.0/help-and-support/support-articles/kb000009.md)
- [KB000010: The Access Manager agents fail to register on macOS 15 (Sequoia)](https://docs.lithnet.io/ams/v3.0/help-and-support/support-articles/kb000010.md)
- [KB000011: Users report delays in obtaining just-in-time access via AD](https://docs.lithnet.io/ams/v3.0/help-and-support/support-articles/kb000011.md)
- [KB000012: Troubleshooting Windows authentication in the Access Manager Web App](https://docs.lithnet.io/ams/v3.0/help-and-support/support-articles/kb000012.md)
- [KB000013: Access Manager cannot be installed on Windows Server 2016 with TLS 1.0 disabled](https://docs.lithnet.io/ams/v3.0/help-and-support/support-articles/kb000013.md)
- [Advanced help topics](https://docs.lithnet.io/ams/v3.0/help-and-support/advanced-help-topics.md)
- [Creating an Entra app registration or Access Manager](https://docs.lithnet.io/ams/v3.0/help-and-support/advanced-help-topics/creating-an-entra-app.md)
- [Setting up agent policies](https://docs.lithnet.io/ams/v3.0/help-and-support/advanced-help-topics/setting-up-agent-policies.md)
- [Managing word lists](https://docs.lithnet.io/ams/v3.0/help-and-support/advanced-help-topics/managing-wordlists.md)
- [Password history retention](https://docs.lithnet.io/ams/v3.0/help-and-support/advanced-help-topics/password-history-retention.md)
- [Ports and traffic flows](https://docs.lithnet.io/ams/v3.0/help-and-support/advanced-help-topics/ports-and-traffic-flows.md)
- [Internet access requirements](https://docs.lithnet.io/ams/v3.0/help-and-support/advanced-help-topics/internet-access-requirements.md)
- [Access evaluation in Access Manager Service (AMS)](https://docs.lithnet.io/ams/v3.0/help-and-support/advanced-help-topics/access-evaluation.md)
- [Recovering from a lost encryption certificate](https://docs.lithnet.io/ams/v3.0/help-and-support/advanced-help-topics/recovering-from-a-lost-encryption-certificate.md)
- [Script-based authorization](https://docs.lithnet.io/ams/v3.0/help-and-support/advanced-help-topics/authorization-scripts.md)
- [Customized auditing with PowerShell notification channels](https://docs.lithnet.io/ams/v3.0/help-and-support/advanced-help-topics/audit-scripts.md)
- [Variables available in audit notification channels](https://docs.lithnet.io/ams/v3.0/help-and-support/advanced-help-topics/audit-variables.md)
- [Setting up audit templates](https://docs.lithnet.io/ams/v3.0/help-and-support/advanced-help-topics/audit-templates.md)
- [Backup and Restore](https://docs.lithnet.io/ams/v3.0/help-and-support/advanced-help-topics/backup-and-restore.md)
- [Event ID reference](https://docs.lithnet.io/ams/v3.0/help-and-support/advanced-help-topics/event-ids.md)
- [Group policy configuration](https://docs.lithnet.io/ams/v3.0/help-and-support/advanced-help-topics/group-policy-configuration.md)
- [Agent command line reference](https://docs.lithnet.io/ams/v3.0/help-and-support/advanced-help-topics/agent-command-line.md)
- [Agent command line reference (legacy)](https://docs.lithnet.io/ams/v3.0/help-and-support/advanced-help-topics/agent-command-line-legacy.md)
- [Enabling secure token support on macOS](https://docs.lithnet.io/ams/v3.0/help-and-support/advanced-help-topics/enabling-secure-token-support-macos.md)
- [TLS certificate automation](https://docs.lithnet.io/ams/v3.0/help-and-support/advanced-help-topics/tls-certificate-automation.md)
- [PowerShell reference](https://docs.lithnet.io/ams/v3.0/help-and-support/powershellmodule.md)
- [Add-AmsDeviceRegistrationKeyGroup](https://docs.lithnet.io/ams/v3.0/help-and-support/powershellmodule/add-amsdeviceregistrationkeygroup.md)
- [Add-AmsGroupMember](https://docs.lithnet.io/ams/v3.0/help-and-support/powershellmodule/add-amsgroupmember.md)
- [Add-AmsIdpClaimMapping](https://docs.lithnet.io/ams/v3.0/help-and-support/powershellmodule/add-amsidpclaimmapping.md)
- [Clear-AmsIdpClaimMapping](https://docs.lithnet.io/ams/v3.0/help-and-support/powershellmodule/clear-amsidpclaimmapping.md)
- [Export-AmsServerDiagnostics](https://docs.lithnet.io/ams/v3.0/help-and-support/powershellmodule/export-amsserverdiagnostics.md)
- [Get-AmsActiveDirectoryJitOptions](https://docs.lithnet.io/ams/v3.0/help-and-support/powershellmodule/get-amsactivedirectoryjitoptions.md)
- [Get-AmsActiveDirectoryJitGroupCreationRule](https://docs.lithnet.io/ams/v3.0/help-and-support/powershellmodule/get-amsactivedirectoryjitgroupcreationrule.md)
- [Get-AmsComputerAuthorizationRule](https://docs.lithnet.io/ams/v3.0/help-and-support/powershellmodule/get-amscomputerauthorizationrule.md)
- [Get-AmsDevice](https://docs.lithnet.io/ams/v3.0/help-and-support/powershellmodule/get-amsdevice.md)
- [Get-AmsDeviceRegistrationKey](https://docs.lithnet.io/ams/v3.0/help-and-support/powershellmodule/get-amsdeviceregistrationkey.md)
- [Get-AmsFveRecoveryKey](https://docs.lithnet.io/ams/v3.0/help-and-support/powershellmodule/get-amsfverecoverykey.md)
- [Get-AmsGroup](https://docs.lithnet.io/ams/v3.0/help-and-support/powershellmodule/get-amsgroup.md)
- [Get-AmsGroupMembers](https://docs.lithnet.io/ams/v3.0/help-and-support/powershellmodule/get-amsgroupmembers.md)
- [Get-AmsHostConfig](https://docs.lithnet.io/ams/v3.0/help-and-support/powershellmodule/get-amshostconfig.md)
- [Get-AmsIdpClaimMapping](https://docs.lithnet.io/ams/v3.0/help-and-support/powershellmodule/get-amsidpclaimmapping.md)
- [Get-AmsJitSchedulerJob](https://docs.lithnet.io/ams/v3.0/help-and-support/powershellmodule/get-amsjitschedulerjob.md)
- [Get-AmsLocalAdminPassword](https://docs.lithnet.io/ams/v3.0/help-and-support/powershellmodule/get-amslocaladminpassword.md)
- [Get-AmsLocalAdminPasswordHistory](https://docs.lithnet.io/ams/v3.0/help-and-support/powershellmodule/get-amslocaladminpasswordhistory.md)
- [Get-AmsRoleAuthorizationRule](https://docs.lithnet.io/ams/v3.0/help-and-support/powershellmodule/get-amsroleauthorizationrule.md)
- [Get-AmsServiceConfig](https://docs.lithnet.io/ams/v3.0/help-and-support/powershellmodule/get-amsserviceconfig.md)
- [New-AmsActiveDirectoryJitGroupCreationRule](https://docs.lithnet.io/ams/v3.0/help-and-support/powershellmodule/new-amsactivedirectoryjitgroupcreationrule.md)
- [New-AmsComputerAuthorizationRule](https://docs.lithnet.io/ams/v3.0/help-and-support/powershellmodule/new-amscomputerauthorizationrule.md)
- [New-AmsDeviceRegistrationKey](https://docs.lithnet.io/ams/v3.0/help-and-support/powershellmodule/new-amsdeviceregistrationkey.md)
- [New-AmsGroup](https://docs.lithnet.io/ams/v3.0/help-and-support/powershellmodule/new-amsgroup.md)
- [New-AmsRoleAuthorizationRule](https://docs.lithnet.io/ams/v3.0/help-and-support/powershellmodule/new-amsroleauthorizationrule.md)
- [Remove-AmsActiveDirectoryJitGroupCreationRule](https://docs.lithnet.io/ams/v3.0/help-and-support/powershellmodule/remove-amsactivedirectoryjitgroupcreationrule.md)
- [Remove-AmsComputerAuthorizationRule](https://docs.lithnet.io/ams/v3.0/help-and-support/powershellmodule/remove-amscomputerauthorizationrule.md)
- [Remove-AmsDevice](https://docs.lithnet.io/ams/v3.0/help-and-support/powershellmodule/remove-amsdevice.md)
- [Remove-AmsDeviceRegistrationKey](https://docs.lithnet.io/ams/v3.0/help-and-support/powershellmodule/remove-amsdeviceregistrationkey.md)
- [Remove-AmsDeviceRegistrationKeyGroup](https://docs.lithnet.io/ams/v3.0/help-and-support/powershellmodule/remove-amsdeviceregistrationkeygroup.md)
- [Remove-AmsGroup](https://docs.lithnet.io/ams/v3.0/help-and-support/powershellmodule/remove-amsgroup.md)
- [Remove-AmsGroupMember](https://docs.lithnet.io/ams/v3.0/help-and-support/powershellmodule/remove-amsgroupmember.md)
- [Remove-AmsJitSchedulerJob](https://docs.lithnet.io/ams/v3.0/help-and-support/powershellmodule/remove-amsjitschedulerjob.md)
- [Remove-AmsRoleAuthorizationRule](https://docs.lithnet.io/ams/v3.0/help-and-support/powershellmodule/remove-amsroleauthorizationrule.md)
- [Set-AmsActiveDirectoryJitGroupCreationRule](https://docs.lithnet.io/ams/v3.0/help-and-support/powershellmodule/set-amsactivedirectoryjitgroupcreationrule.md)
- [Set-AmsActiveDirectoryJitOptions](https://docs.lithnet.io/ams/v3.0/help-and-support/powershellmodule/set-amsactivedirectoryjitoptions.md)
- [Set-AmsComputerAuthorizationRule](https://docs.lithnet.io/ams/v3.0/help-and-support/powershellmodule/set-amscomputerauthorizationrule.md)
- [Set-AmsDevice](https://docs.lithnet.io/ams/v3.0/help-and-support/powershellmodule/set-amsdevice.md)
- [Set-AmsDeviceRegistrationKey](https://docs.lithnet.io/ams/v3.0/help-and-support/powershellmodule/set-amsdeviceregistrationkey.md)
- [Set-AmsGroup](https://docs.lithnet.io/ams/v3.0/help-and-support/powershellmodule/set-amsgroup.md)
- [Set-AmsHostConfig](https://docs.lithnet.io/ams/v3.0/help-and-support/powershellmodule/set-amshostconfig.md)
- [Set-AmsRoleAuthorizationRule](https://docs.lithnet.io/ams/v3.0/help-and-support/powershellmodule/set-amsroleauthorizationrule.md)
- [Set-AmsServiceConfig](https://docs.lithnet.io/ams/v3.0/help-and-support/powershellmodule/set-amsserviceconfig.md)
- [Application help pages](https://docs.lithnet.io/ams/v3.0/help-and-support/application-help-pages.md)
- [Host configuration page](https://docs.lithnet.io/ams/v3.0/help-and-support/application-help-pages/host-configuration-page.md)
- [App Configuration](https://docs.lithnet.io/ams/v3.0/help-and-support/application-help-pages/app-configuration.md)
- [AMS License configuration page](https://docs.lithnet.io/ams/v3.0/help-and-support/application-help-pages/app-configuration/licensing-page.md)
- [Authentication configuration page](https://docs.lithnet.io/ams/v3.0/help-and-support/application-help-pages/app-configuration/authentication-page.md)
- [Email configuration page](https://docs.lithnet.io/ams/v3.0/help-and-support/application-help-pages/app-configuration/email-page.md)
- [Rate limit configuration page](https://docs.lithnet.io/ams/v3.0/help-and-support/application-help-pages/app-configuration/rate-limits-page.md)
- [IP Address detection configuration page](https://docs.lithnet.io/ams/v3.0/help-and-support/application-help-pages/app-configuration/ip-address-detection-page.md)
- [User interface configuration page](https://docs.lithnet.io/ams/v3.0/help-and-support/application-help-pages/app-configuration/user-interface-page.md)
- [Auditing page](https://docs.lithnet.io/ams/v3.0/help-and-support/application-help-pages/app-configuration/auditing-page.md)
- [Security page](https://docs.lithnet.io/ams/v3.0/help-and-support/application-help-pages/app-configuration/security-page.md)
- [Database configuration page](https://docs.lithnet.io/ams/v3.0/help-and-support/application-help-pages/app-configuration/database-page.md)
- [Access Manager Agent](https://docs.lithnet.io/ams/v3.0/help-and-support/application-help-pages/access-manager-agent.md)
- [Access Manager Agent - Agent registration page](https://docs.lithnet.io/ams/v3.0/help-and-support/application-help-pages/access-manager-agent/access-manager-agent-agent-registration-page.md)
- [Agent Policies](https://docs.lithnet.io/ams/v3.0/help-and-support/application-help-pages/access-manager-agent/agent-policies.md)
- [Access Manager Agent - Windows polices page](https://docs.lithnet.io/ams/v3.0/help-and-support/application-help-pages/access-manager-agent/agent-policies/access-manager-agent-policies-windows-page.md)
- [Access Manager Agent - macOS polices page](https://docs.lithnet.io/ams/v3.0/help-and-support/application-help-pages/access-manager-agent/agent-policies/access-manager-agent-policies-macos-page.md)
- [Access Manager Agent - Linux polices page](https://docs.lithnet.io/ams/v3.0/help-and-support/application-help-pages/access-manager-agent/agent-policies/access-manager-agent-policies-linux-page.md)
- [Access Manager Agent - Legacy AMSv2 policies page](https://docs.lithnet.io/ams/v3.0/help-and-support/application-help-pages/access-manager-agent/agent-policies/access-manager-agent-policies-amsv2-page.md)
- [Access Manager Agent - Password settings page](https://docs.lithnet.io/ams/v3.0/help-and-support/application-help-pages/access-manager-agent/access-manager-agent-password-settings-page.md)
- [Access Manager Agent - Devices page](https://docs.lithnet.io/ams/v3.0/help-and-support/application-help-pages/access-manager-agent/access-manager-agent-devices-page.md)
- [Access Manager Agent - Groups page](https://docs.lithnet.io/ams/v3.0/help-and-support/application-help-pages/access-manager-agent/access-manager-agent-groups-page.md)
- [Directory Configuration](https://docs.lithnet.io/ams/v3.0/help-and-support/application-help-pages/directory-configuration.md)
- [Active Directory configuration page](https://docs.lithnet.io/ams/v3.0/help-and-support/application-help-pages/directory-configuration/active-directory-page.md)
- [Microsoft LAPS configuration page](https://docs.lithnet.io/ams/v3.0/help-and-support/application-help-pages/directory-configuration/active-directory-page/active-directory-microsoft-laps.md)
- [Lithnet LAPS configuration page (Active Directory)](https://docs.lithnet.io/ams/v3.0/help-and-support/application-help-pages/directory-configuration/active-directory-page/active-directory-lithnet-laps.md)
- [Just-in-time access configuration page](https://docs.lithnet.io/ams/v3.0/help-and-support/application-help-pages/directory-configuration/active-directory-page/jit-access-page.md)
- [BitLocker configuration page](https://docs.lithnet.io/ams/v3.0/help-and-support/application-help-pages/directory-configuration/active-directory-page/bitlocker-page.md)
- [Microsoft Entra configuration page](https://docs.lithnet.io/ams/v3.0/help-and-support/application-help-pages/directory-configuration/azure-active-directory-page.md)
- [Authorization Rules](https://docs.lithnet.io/ams/v3.0/help-and-support/application-help-pages/authorization-rules.md)
- [Computer authorization rules page](https://docs.lithnet.io/ams/v3.0/help-and-support/application-help-pages/authorization-rules/computer-authorization-rules-page.md)
- [Role authorization rules page](https://docs.lithnet.io/ams/v3.0/help-and-support/application-help-pages/authorization-rules/role-authorization-rules-page.md)
- [Effective access page](https://docs.lithnet.io/ams/v3.0/help-and-support/application-help-pages/effective-access-page.md)
- [Getting Support](https://docs.lithnet.io/ams/v3.0/help-and-support/getting-support.md)


---

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